Assistant Warehouse Manager

About Crossroads Live North America:

Crossroads Live is the first company to bring together the world’s top producers of live entertainment under one banner. With offices in London, New York, Washington, D.C., Sydney, and Melbourne—our global platform ensures the best-loved titles from Broadway and the West End can be embraced by audiences throughout our home territories as well as continental Europe, the Middle East, Southeast Asia, and Mainland China.

Although Crossroads Live North America is part of a global company—we’re firmly and dedicatedly local, on the ground, and hands-on. We believe that there's nothing quite like the transformative power of theater. We strive to create a diverse, equitable, and inclusive work environment where all contributions are valued, honored, and supported. As a theatrical production company, each night, we see how theater can entertain but also how it brings people together. We proudly bring the magic of Broadway to towns and cities, big and small, from coast to coast.

What We’re Looking For:

Someone ready to embrace the role of Assistant Warehouse Manager, optimizing our warehouse operations in alignment with our unwavering commitment to theatrical excellence. This position serves as a fantastic entryway into the world of touring theater, providing the chance to connect meticulous backstage preparations with the magic of our onstage performances.

What You’ll Do:

Support the Warehouse Manager: 

• Assist in overseeing daily warehouse operations which might include but not limited to shipping and receiving, assisting the loading and unloading of trucks,  and organizing the inventory. 

• Take and follow direction as provided by the Warehouse Manager

  Vendor Relations and Coordination: 

• Support the Warehouse Manager in liaising with vendors, ensuring timely deliveries and services. 

• Assist in processing invoices and managing billing for warehouse services.

  Documentation and Process Improvement: 

• Maintain and update warehouse documentation, including inventory lists, rental sheets, and vendor contracts. 

• Recommend process improvements to enhance warehouse efficiency.

  Management Support: 

• Assist in monitoring the condition of warehouse items. 

• Help organize and maintain detailed rental sheets for outfitting.

  Inventory Assistance: 

• Aid in regular inventory checks, ensuring items are accounted for and well maintained.

• Support in coordinating scenic and costume rental packages.

• Potential cleaning and light repair work for costume and props items. 

• Wig washing knowledge a plus, but not required.

Qualifications:

• Experience in administrative roles, preferably in warehouse settings.

• Must be able to lift 50 lb. 

• Proficiency in Microsoft Office Suite. 

• Strong organizational and communication skills. 

• Ability to multitask and prioritize tasks. 

• Knowledge of theatrical production or a keen interest in the arts is an advantage.

What success looks like 

• Providing seamless support to the Warehouse Manager. 

• Ensuring that operations run smoothly is a key responsibility. 

• Effectively communicating across teams.

• Consistently maintaining accurate records.

• Proactively collaborating with other departments.

Benefits:  

• Paid Time Off 

• Health Care  

• 401k + matching 

• FSA/HSA 

• Investment in a healthy company culture 

Location:

Greater Baltimore Area
This is an onsite position.

Hours:  

• Monday – Friday // 40-hours a week 

• Periodic weekend and evening work is expected 

Salary:

$52,000 

Crossroads Live NA is based in Rockville, MD, a suburb of Washington, DC. The location of our warehouse is in the Baltimore Area.

For more information, please visit our website at: https://www.xroadslive.com/team/na. 

Interested candidates, please submit your resume and a cover letter detailing your experience and passion for the role.

We’re an Equal Opportunity Employer! 

Crossroads Live North America is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our Company’s commitment to the principles of fair employment and the elimination of all discriminatory practices. 

To apply, please: 

• Send your resume to careers.na@xroadslive.com. 

• Use the subject line: [Your Name, AWM @ Xroads]. 

• Please include one (or all) of the following in your email: 

o The title of a book you recently enjoyed. 

o The name of a play or movie that resonates with you. 

o A quote that resonates with you. 

Note: Please do not submit resumes through the portal below, as they will not be reviewed.

Touring Company Managers

Job description:

Crossroads Live North America is seeking experienced Touring Company Managers for upcoming productions. The Company Manager will serve as the Play’s representative while on tour and will report directly to the Producer, General Manager and Associate General Manager.

Responsibilities include, but are not limited to: 

• Implement and manage Producer policies and procedures across the touring company

• Develop and manage effective working relationships with all company members to ensure smooth daily running of the production 

• Foster good relations between management and employees to ensure a positive workplace environment

• Solve day-to-day issues related to the Production’s cast, crew, orchestra, and other personnel

• Work collaboratively in a small team that is “all hands-on deck”

• Model and support the mission and values of Troika Entertainment by demonstrating inclusive behavior and maintaining a safe and professional working environment

• Attend all performances and ensure availability to company members during all rehearsal and show hours

• Facilitate relationships with local presenters, theaters, and locally employed staff

• Manage and oversee the responsibilities of the Assistant Company Manager while fostering their professional development

• Coordinate and liaise with the HR partner and General Management on all human resources matters

• Supervise, prepare and manage payroll, financial and other records

• Reconcile, process and review petty cash, checkbook, and company credit card each week

• Assist in the management of budgets and operating procedures, including all road expenditures

• Audit engagement documents and finalize the settlement at each venue the tour plays

• Log and monitor Accident and Incident Reports and maintain workers compensation files

• Process Workers’ Compensation Reports and coordinate claims with insurance vendor           

• Arrange transportation and housing for the touring production

• Represent Producer with onsite VIPs and special guests at the theatre

• Administer company and VIP house seat requests

• Liaise with Publicity and Marketing departments to ensure all requests are met and implemented

• Plan events and coordinate other special projects for the production

• Other duties as assigned by the Producers or General Manager 

Required Skills:

• Astute attention to detail

• Ability to prioritize and multitask 

• Strong organizational, communication, negotiation, and interpersonal skills and the ability to collaborate well with all levels of internal and external executives and partners

• Ability to manage multiple projects at once and operate in line with proven systems

• Understanding of the various elements of the theatre process – production, technical, staging, creative and performance

• Must be able to solve problems as they arise

• Positive attitude and the ability to remain effective under pressure while managing staff and motivating teams for best results

• Can-do attitude and willingness to roll-up-sleeves and do whatever it takes to get the job done

• Ability to work autonomously as well as part of a broader team

• Experience working in a dynamic, high-energy environment with a demanding workload while maintaining a friendly demeanor at all times

Required Qualifications: 

• Previous experience in company management 

• Touring experience preferred

• Prior experience in providing work direction, coaching others, management or related area preferred

Salary:

Commensurate with experience and based on the size/scale of the production. 

Salary: $1,400-2,000/week

Location:

This position will be expected to travel with the production on tour.

About Crossroads Live North America

Crossroads Live North America is a theatrical production company producing touring musical theatre productions throughout North America and internationally.  We are based in Rockville, MD a suburb of Washington, D.C. and have an office in New York City. We offer a competitive compensation package commensurate with experience, which includes a comprehensive benefits package. All applicants should send an updated resume and cover letter via the form below or to careers.na@xroadslive.com.

Crossroads Live North America is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our Company’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

Touring Crew Members

On the Road

Crossroads Live is always looking for experienced crew members for our national tours in the following positions:

• Head Carpenter

• Assistant Carpenter

• Flyman

• Automation Technician

• Head Electrician

• Assistant Electrician

• Head Audio

• Assistant Audio

• Head Props

• Assistant Props

• Wardrobe Supervisor

• Assistant Wardrobe

• Star Dresser

• Head Wigs and Makeup

• Assistant Wigs and Makeup

Principal Responsibilities:

• Responsible for safely loading in and loading out their assigned departments in various venues around the country.

• Training local labor to be able to successfully operate and support touring performances.

• Maintaining the integrity of the physical production set out by the Production’s Creative Team and Designers.

• Creating and maintaining a safe work environment at all times for the Touring Company, Local Labor, and Audiences.

Qualifications:

The ideal candidate has a love for the theatre, a sense of adventure, and a passion to present theatre at the highest caliber possible. All crew members work under IATSE agreements that provide benefits. Previous touring experience is preferred but not required. Excellent communication, organizational, and safety skills are essential to these positions.

About Crossroads Live

Crossroads Live North America is a theatrical production company producing touring musical theatre productions throughout North America and internationally.  We are based in Rockville, MD a suburb of Washington, D.C. and have an office in New York City. We offer a competitive compensation package commensurate with experience, which includes a comprehensive benefits package. All applicants should send an updated resume and cover letter via the form below or to careers.na@xroadslive.com.

Crossroads Live North America is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our Company’s commitment to the principles of fair employment and the elimination of all discriminatory practices.