Company Manager
Crossroads Live North America is currently hiring Touring Company Managers (CM) for upcoming productions. We are looking for individuals who embody kindness, confidence, and possess strong attention to detail along with tech-savviness.
The ideal candidate will excel in managing both the big-picture and minor details within a fast paced, traveling theatrical environment.
As a CM, you will play a pivotal role in the success of our touring productions. Your responsibilities will encompass overseeing all touring operations, managing engagements, handling financial matters and personnel management, while also ensuring the welfare and success of the entire tour team. Reporting directly to the General Management team, you will serve as the primary authority throughout the tour, making decisions that align with our Company's policies, values, and objectives.
Responsibilities include, but are not limited to:
Leadership
Foster collaborative and inclusive team dynamics by cultivating strong working relationships with all members of the company, emphasizing a culture that values empathy and respect.
Exemplify professional maturity, integrity, and steadfast adherence to company values and policies.
Anticipate potential obstacles and devise effective strategies to facilitate seamless tour operations.
Lead weekly management meetings to enhance communication among the core management team.
Recognize when to seek support and engage in collaborative problem-solving with others. • Utilize skilled conflict resolution and mediation methods to effectively manage interpersonal conflicts.
Supervise the responsibilities and professional growth of the Assistant Company Manager (ACM), delegating tasks to support their development, conducting regular check-ins and performance evaluations.
Act as a mentor and coach to the ACM, sharing insights and fostering their career progression.
Collaborate with the GM/Humanity teams on personnel-related issues including recruitment, onboarding, leaves of absences, and disciplinary actions.
Touring Operations
Coordinate transportation and housing for the touring production through third-party vendors. Managing both ground and air logistics such as booking group flights, charter buses, and sleeper buses. Additionally, secure and oversee hotel accommodations, distribute rooming lists, and ensure a seamless stay for all.
Actively manage city-to-city transportation for the entire touring team, guaranteeing compliance with Department of Transportation (DOT) regulations regarding driver schedules and mandatory rest periods.
Organize local transportation options, including rideshares, rental cars, public transportation, or shuttles.
If needed, compile necessary documentation for international visa processing and facilitate communication with immigration authorities.
Engagement Management
Review engagement contracts thoroughly to ensure strict adherence to all terms and conditions.
Proactively liaise with venue representatives to advance engagements and clarify any settlement inquiries.
Establish and maintain settlement workbooks, meticulously reviewing nightly box office reports and addressing any discrepancies.
Collect and organize all expense documentation for accurate record-keeping. • Monitor and report box office attendance figures for each performance to relevant stakeholders.
Conduct thorough final engagement settlements, process payments promptly, and distribute comprehensive settlement documents.
Utilize effective negotiation skills to adeptly manage and resolve any settlement disputes that may arise.
Personnel & Financial Management
Compile and submit weekly payrolls for all touring company members, while diligently calculating salaries, per diems, housing allowances, and other contractual payments. • Ensure precise tracking and reporting of employee absences, including bereavement, jury duty, leaves of absence, and vacations, while also accurately managing other payroll adjustments.
Handle the processing of workers' compensation claims, coordinate treatment, and ensure compliance with OSHA regulations by maintaining accurate logs.
Oversee tour operations budgets and reconcile weekly expense reports for company credit card and petty cash accounts.
Required Skills & Qualifications
A minimum of four years of experience in company management or other roles involving people management is required, preferably within a touring environment.
Demonstrated leadership experience with a proven track record of effectively managing teams.
Strong organizational, communication, negotiation, and interpersonal skills. • Capability to collaborate effectively with stakeholders at all levels.
Understanding of or eagerness to acquire knowledge of all aspects of theater. • Ability to work autonomously or as part of a team, exhibiting adaptability. • Advanced proficiency in conflict resolution, mentoring, and problem-solving. • Proficiency in industry software, Microsoft Office, and Google Suite.
Strong financial acumen coupled with meticulous attention to detail.
Knowledgeable about union contracts, payroll regulations, Department of Transportation (DOT) regulations, and HR best practices.
Familiarity with OSHA regulations and procedures related to workers' compensation. • Possession of a valid driver’s license and passport, with a willingness and ability to travel extensively.
If you don't meet all the specified requirements but possess transferable skills and are passionate about people, as well as proficient in operations and logistics, we encourage you to apply! We value enthusiasm, adaptability, and a willingness to learn and grow within our team.
About Us
Crossroads Live North America, headquartered in Rockville, MD, brings the magic of Broadway to audiences across North America and globally. We provide a competitive salary and comprehensive benefits package. As an equal-opportunity employer dedicated to fostering humanity and nurturing the future generation of theater professionals, we welcome applicants from diverse backgrounds.
To Apply
• Please email your resume and cover letter to careers.na@xroadslive.com with the subject line 'Your Name, CM @ Xroads'.
• In your cover letter, please articulate three reasons why you believe you would thrive in this role.
• For additional details, visit xroadslive.com. We look forward to hearing from you!
We’re an Equal Opportunity Employer!
Crossroads Live North America is an equal-opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our Company’s commitment to the principles of fair employment and the elimination of all discriminatory practices.
